Time tracking and absences for insurance agencies

More time for your customers

Your agency lives on contact with customers – in the office just as much as at an appointment on site. With clockin, office and field staff record their working hours as they go in the app, and as the owner you keep an overview at all times.

  • GDPR
  • 100 % Made in Germany
  • CJEU-compliant

Trusted by more than 9.000 companies

Sound familiar?

  • Timesheets eat up your time
  • Unclear who is out on the road right now
  • Leave requests disappear in the pile of paper
  • Adding up part-time hours by hand
  • No proof in an audit

What you want:

  • One tap replaces the timesheet
  • See live: in the office or with a customer
  • Request and approve leave digitally
  • Every working time model calculated correctly, automatically
  • Documented in line with the law for every audit

The right features for Insurance agencies

Mobile time tracking

Clock in wherever you are

Whether at reception or at a customer appointment – with clockin time tracking is done in seconds.

  • Clock in and out on a smartphone, tablet or PC
  • Break times recorded automatically as well
  • Just as easy for office and field staff

Employee self-service

Hours at a glance

Through their personal employee self-service area, your team can see the hours worked at any time – that builds trust and takes questions off your plate.

  • Hours worked visible to everyone
  • Legally compliant documentation of working time
  • More transparency in the team

Absence management

Handle vacation and sickness digitally

Vacation requests and sick leave notifications run completely digitally – including approval with one click.

  • Submit requests directly in the app
  • Approve with one click
  • Every absence in view in the calendar

Integrations

Seamlessly connected to your tools

clockin sends time data straight to your existing systems – no manual exports, no duplicate work.

More features

Everything your business needs, all in one place.

Digital employee file

  • Store contract data in a legally compliant way
  • Document staff development & agreements
  • Secure document upload to GDPR standards

Work schedules

  • Plan fixed or flexible working hours easily
  • Calculate overtime & absences automatically
  • Adjust working hours individually – with no extra effort

Analytics, corrections and reporting

  • Detailed reports per employee and, if needed, per project
  • Easy corrections
  • Automatically generated hours reports
Add-On

AI phone assistant

  • Be reachable 24/7 and stop missing jobs
  • All the information at a glance, straight away
  • Calls sorted automatically by urgency
Add-On

Call notes

  • Create notes automatically from voice recordings
  • Capture spontaneous ideas right away
  • Automatic to-do lists

Thanks to clockin we were able to simplify a lot of processes and have finally arrived in the digital age.

What 9,000+ customers say about clockin
OMR Rating
4.9
408 reviews
Google Review
4.5
37 reviews
trusted
4.7
2,252 reviews
App Store Rating
4.7
1,550 reviews
As of June 2026

Pay only for what you need –
with a contract term that suits you.

Pay only for what you need –
with a contract term that suits you.

Spare bis zu 10 % bei einer Laufzeit von 24 Monaten
Team

Starter

Leave the paperwork chaos behind. Your first step to going digital.

3.59 €
per month / user, billed every 2 years*
Paket testen
  • Mobile and on-site time tracking
  • DATEV export for hours reports
  • Manage calendar & absences
  • Custom branding
Team

Pro

Hours and projects under control. Transparent for your whole team.

6.29 €
per month / user, billed every 2 years*
Paket testen
  • Everything in Starter
  • Time tracking for projects
  • Lexware Office integration for automatic invoicing
  • Digital customer management
  • GPS time tracking
  • Digital personnel file
  • Custom roles & permissions
  • Advanced absence management
Team

Expert

Every project properly documented. Audit-ready down to the last detail.

8.99 €
per month / user, billed every 2 years*
Paket testen
  • Everything in Pro
  • Digital project files (incl. comments)
  • Checklists & forms
  • Photos, sketches & notes
  • Digital signatures
  • Project export for customers
  • Audit log
  • clockin API
  • Single Sign-On
clockin für

Large businesses

Tailored precisely to what larger teams need

Custom pricing €
per month / user, billed every 2 years*
Paket testen

*All prices exclude VAT. A platform fee (€10/month) applies for fewer than 5 users.

FAQ

Frequently asked questions

Where is the data stored and who is responsible for data security?

clockin relies on state-of-the-art cloud technology on TÜV- and ISO-certified German servers. clockin meets all German and European data protection requirements and complies with the ECJ ruling and the GDPR.

Our employees work in the office and out in the field – how does time tracking work then?

Whether it is a customer appointment, office work or travel time: clockin runs everywhere. Employees can document start, break and end flexibly in the app – even offline.

We do not have a time clock – do we still need time tracking?

Yes. Since the German Federal Labor Court (BAG) ruling on recording working hours, small agencies with flexible working models are obliged to document working time systematically too – clockin does that without complicated systems.

We already use a policy administration system – why do we still need clockin?

Your administration system for policies, commissions or customer data and clockin complement each other rather than overlapping: the policy software handles your insurance business, clockin records your team's working hours – legally compliant and without double entry.

Can we map part-time staff and flexible working hours too?

Yes. Whether full-time, part-time or a return after parental leave – every working time model can be set up individually in clockin and calculated correctly.

Can employees manipulate the time on their smartphone?

Because the app works offline, working hours are recorded using the smartphone's clock, so the time on the phone could be changed. If anything looks unusual, for example compared with the official time, you are informed of the difference by email.

We bill through commissions, not hours – so why do we need time tracking?

In an insurance agency, time tracking has nothing to do with customer billing – that still runs through commissions. Instead, clockin provides the legally required documentation of your team's working hours and gives you as the owner an overview of who is in the office or with a customer and when.

Try it out for yourself!

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