Veröffentlicht am
06.08.2026
September 11, 2026

Artificial intelligence: friend or foe?

While AI has long been part of everyday life in many offices, it has barely reached the doers who really get stuck in. Yet that is exactly where it could make a real difference.

Child wearing VR goggles, another person with VR goggles in the background, image with a blue tint
KI hat bei diesem Beitrag mitgeholfen – aber am Ende sitzen bei uns immer noch Menschen hinter dem Schreibtisch und haben alle Informationen geprüft. Dennoch: Alles hier versteht sich als allgemeine Information, nicht als Rechtsberatung im Einzelfall.

Die wichtigsten Fragen im Überblick

You already use AI – you just don't call it that

Artificial intelligence has long been part of our everyday lives, even if we do not always see it that way. The sat nav that automatically suggests a different route because the main road is jammed, the music app that after a few weeks knows exactly what you want to listen to, the personalised advertising that shows you exactly what you are busy with right now, are all examples of AI working quietly in the background. Nobody did any training for it, it just works.

AI – friend or foe? 

So AI has long since arrived in our everyday lives. But what about the world of work? And what about businesses where the work is done outdoors rather than in the office? It is precisely there that the administrative burden is often especially high: reports, proof of hours, customer communication – all of that costs time , which would really be better invested on the job site or with the customer. Digital solutions can reduce this effort considerably.AI is what makes the difference between software that merely administers and software that really thinks along with you.

Improving your own workflow with AI

This is not about replacing people. AI takes on the tasks that eat up a lot of time without requiring any particular skill: answering standard questions, summarising information, automating processes. That gives the team more time again for the work that really counts: personal contact with the customer, craft quality, the problems that call for experience and judgement. No algorithm can replace that but it can make everything else a good deal easier.

clockin founder Frederik Neuhaus explains why documentation of all things offers so much potential for AI:

“None of them started this job in order to document things … That is exactly where AI will make a huge contribution.” – Frederik Neuhaus, founder & managing director, clockin

How does clockin use AI?

clockin is designed to give businesses time back and to reduce administrative effort to a minimum. One thing matters to us here: clockin has to work straight away – with no training and no technical knowledge. That is why, with every new feature, we always ask ourselves one question first: does this really make day-to-day work easier? The AI features we have developed over the past few years give a clear answer to this question: 

  • The AI phone assistant takes calls when nobody picks up and files the content in the system in a structured form.
  • The AI call notes automatically summarise customer conversations.
  • The AI video documentation, in turn, turns a short recording from the job site into a clean report.

Artificial intelligence is a real opportunity for the skilled trades and industry, because it takes care of everything that otherwise costs a lot of time. It destroys bureaucracy and thereby gives back something that is scarce in every business: time.

AI that simply works

clockin for businesses full of doers

Phone assistant, call notes, video documentation — clockin brings AI to where it is needed: into the day-to-day work of mobile teams and trades businesses. No setup fee, no technical knowledge.

  • AI features that are ready to use straight away
  • DATEV & Lexware integrated directly
  • Try it without entering payment details
More about our AI features

What customers say

“Simple and intuitive, you can get started straight away without having to learn a lot first.”
— David, Human Resources
“We have been using Clockin for time tracking in our company since 2021 and are very satisfied overall.”
— Bettina, Construction
4.9/5 on OMR Reviews
Top Rated Q1/26
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