Calling back without any context costs you customers

Voicemail collects numbers – but no information

You call back but have no idea what it is about. Your customer has to explain everything again. Not a good start – and often the very reason they call someone else next time.

Whoever picks up first gets the job

Most callers leave no message and do not call again. They simply dial the next number. Whoever is reachable first – and calls back prepared – wins.
Calling back without any context is unprofessional and frustrating.

An ordinary answering machine does not solve this

Recorded greetings take a message but ask no questions. You get a number, not any context. The AI answering service from clockin works differently: it holds an active conversation, works out what the caller needs and sorts calls by urgency – so you know who to call back first.

Where it is used

This is how the AI answering service sounds in your industry

Electrical contracting
Solar advice, a fault report or an appointment request – all recorded and sorted.
0:00
0:00
https://cdn.prod.website-files.com/663391f1dc1e7121f68d4acd/69fdd0b788f202d72ab0ffb2_Audio_Elektrotechnik.ogg
Commercial cleaning
Office cleaning, specialist cleaning or a request for a quote – the assistant records the floor area and what is needed.
0:00
0:00
https://cdn.prod.website-files.com/663391f1dc1e7121f68d4acd/69fdd0b5275a8625e04e48d2_Audio_reinigung%20anfragen.ogg
Plumbing and HVAC
A heating emergency, servicing or a new installation – the assistant takes it all down professionally.
0:00
0:00
https://cdn.prod.website-files.com/663391f1dc1e7121f68d4acd/69fdd07625fc2b0bec58454d_Audio_SHK.ogg
Tax advisors
A client query, a call-back request or a first consultation – no call slips through any more.
0:00
0:00
https://cdn.prod.website-files.com/663391f1dc1e7121f68d4acd/69fdd02e928bff05751f8efe_Audio_Steuerberater.ogg
Landscaping and gardening
Garden design, paving work or maintenance – no job gets lost any more.
0:00
0:00
https://cdn.prod.website-files.com/663391f1dc1e7121f68d4acd/69fdd0b74b92169c2c1e7dd5_Audio_Gartenanlage%20Neubau.ogg

Call now and try it out  – it is waiting for your call!*

*By calling you accept our privacy notice and being contacted about a product introduction.

How it works

More than just a smart answering machine

NOT A SINGLE MISSED CALL

Picks up when you cannot

With the clockin AI answering service you are reachable 24/7. Callers always reach a natural, friendly voice – whether you are up a ladder, in a meeting with a customer or already at the end of your shift.

URGENCY AT A GLANCE

Real enquiries first, spam sorted out straight away

clockin recognises immediately whether a real emergency is calling or someone is trying to sell you something. The AI answering service assigns an urgency level to every call – so you know who to call back first.

CALL BACK WITH CONTEXT

All the information at a glance straight away

One quick look at the automatic summary is enough and you have the key details to hand. Want to know more? Listen to the original recording directly, at any time.

FOR TRADES BUSINESSES

Stay reachable from anywhere with the AI answering service

You are in the middle of a job and the phone rings. The AI answering service picks up, asks for the address and the nature of the problem – and sends you the summary straight into clockin. When you call back, you know at once what to expect.

FOR MEDICAL PRACTICES

An AI answering service for the medical practice – always there for your patients

While your practice assistants are busy at the front desk, the AI answering service picks up, records what the caller needs and rates it by urgency. Your team sees at a glance who has to be called back first – no call slips through.

Set up in 5 minutes

01

Try the add-on and book it

Simply add it in the clockin shop. There is nothing to install and nothing complicated to rebuild.
02

Get your number

Your personal number is live straight away. Just set up call forwarding – your customers keep calling the number they know.
03

Always be reachable

Set your company name, the tone of address and your own questions – done, your assistant takes over.

Cost

Exactly the features that fit your day-to-day work.

clockin grows with what you need. Add exactly the features you want – bookable as a flexible add-on, seamlessly integrated and ready to use straight away.

Add-On
AI
ab
35 €
per month

Phone assistant

No more scribbled notes, voicemail and missed callbacks – your AI phone assistant picks up, listens and delivers everything you need for the perfect callback, right inside clockin.
  • Reachable for customers 24/7
  • Automatic caller recognition and sorting by urgency
  • Structured call notes right in clockin
  • Audit-proof transcript & original recording

Preisdetails

The table shows the monthly prices for this add-on. All prices are plus VAT.

Plan Phone minutes Price
S 45 minutes €35 / month
M 200 minutes €99 / month
L 500 minutes €190 / month

FAQ

How does the AI phone assistant differ from a classic answering machine?

A classic answering machine plays a greeting and waits. The clockin AI answering service holds an active conversation: it asks what the call is about, works out the urgency and gives you a structured summary so that you call back prepared.

Can I set up the AI answering service for my trades business?

Yes. You configure your company name, the tone of address (formal or informal) and your own follow-up questions (about the address, the nature of the problem or a preferred call-back time, for example). The AI answering service is set up for your trades business in a few minutes.

Is the AI answering service suitable for medical practices?

Yes, the AI answering service is suitable for medical practices as well. The patient's request is recorded and rated by urgency. That way your team knows straight away who has to be called back first.

Can I try the AI answering service free of charge?

Yes, absolutely! You can try clockin for 7 days with no obligation. During that trial period you have every feature and add-on available in full. If you like the phone assistant, you simply book it permanently. Best of all: all data, contacts and saved call notes from the free trial are kept, so you can carry on seamlessly.

What happens if the AI misunderstands something?

Every call comes with a full transcript and the original recording, which you can listen to in clockin at any time.

Try clockin for 14 days with every feature – no automatic subscription

Zwei iPhones zeigen die clockin-App mit Startbildschirm und laufender ZeiterfassungZwei iPhones zeigen die clockin-App mit Startbildschirm und laufender Zeiterfassung
OMR Badge Leader in "Time Tracking Software" Q1/25